OC Center for Wound Healing & Foot Care - Privacy Policy  

Introduction

OC Center for Wound Healing & Foot Care (“we,” “our,” or “the Clinic”) is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ocwound.care
 or provide information through our online forms.

1. Information We Collect

We collect two types of information from Users:

Non-Personal Information

This is un-identified and non-identifiable information pertaining to a User(s), which may be collected via your use of the Site. We are not aware of the identity of the User from which the Non-personal Information was collected.
Examples include:

  • Aggregated usage information

  • Browser type, operating system, language preference, and access time

  • Device information such as IP address, geolocation, and unique identifiers

  • Site activity, including pages viewed, clicks, and time spent

Personal Information

This is individually identifiable information that identifies an individual, or may with reasonable effort identify an individual. Personal Information may include:

  • Contact Information: Name, phone number, email address, mailing address, and other details you provide when requesting an appointment or contacting us.

  • Health Information: Any details you voluntarily provide about your medical history, conditions, or other health-related matters. This is considered Protected Health Information (PHI) and is handled according to HIPAA requirements.

  • Registration/Inquiry Information: If you register for services, request a consultation, or sign up for updates, we may collect your name, email address, and other relevant details.

  • Device & Technical Information: Geolocation data, IP address, device identifiers, and browsing activity on our Site.

  • Communications: Records of your interactions with us (e.g., email, phone calls, or form submissions).

    2. Legal Grounds for Processing Personal Information

    Processing of your Personal Information is based on the following legal grounds:

    • Performance of Services: To fulfill our contractual obligations to you (e.g., scheduling, providing medical services).

    • Legitimate Interests: To operate and improve our clinic, website, and patient experience, while respecting your rights and privacy.

    • Legal & Regulatory Compliance: To comply with healthcare regulations (HIPAA, state law), financial obligations, and other applicable laws.

    By using this Site, you consent to the collection, storage, use, disclosure, and other processing of your Personal Information as described in this Privacy Policy.

    3. How We Use Your Information

    We may use the information we collect to:

    • Respond to appointment requests and inquiries

    • Provide medical services and follow-up care

    • Improve our website and services

    • Send important updates or health information (if you opted in)

    • Meet legal, regulatory, or compliance requirements

    We will never sell your Personal Information or PHI to third parties.

      4. Sharing of Information

      We may share your information only in the following cases:

      • With your written authorization

      • With healthcare providers involved in your treatment

      • With trusted third-party service providers assisting us in operations (bound by confidentiality obligations)

      • As required by law, regulation, or legal process

      5. How We Protect You Information

      We use administrative, technical, and physical safeguards to protect your Personal Information and PHI, consistent with HIPAA and state requirements. While no system is completely secure, we take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

      6. Your  Rights

      You have the right to:

      • Access or request a copy of your medical records

      • Request corrections to your information

      • Request restrictions on certain uses or disclosures

      • File a complaint if you believe your privacy rights have been violated

      • To exercise these rights, please contact us at the details below.

      7. Retention

      We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

      We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

      8. Cookies

      We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

      A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

      The Site uses the following types of cookies:

      a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

      b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

      c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

      Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

      We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

      9. Third Party Collection of Information

      Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

      This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

      10. Transfer of data outside the EEA 

      Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

      11. Advertisements

        We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

      [Add information regarding opt-out options from personalized advertisements, such as:] You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

      12. Marketing

      We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

      Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

      Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

      13. Corporate Transaction

      We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

      14. Minors

      We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [add applicable email address] .

      15. Updates or Amendments to this Privacy Policy

      We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

      16. How to Contact Us

      If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@podiatry.care
      OC Center for Wound Healing & Foot Care
      Address: 1275 N. Rose Drive Suite 122, Placentia CA 92870.
      Phone: 714-528-3668
      Email: Info@Podiatry.care
      Last Modified 10/22/2025